MagBag™ | Ultimate Magnetic Gym Bag

🚚 Processing Time

All orders are processed within 4-7 business days.

In cases of high order volume or delays due to external factors, we will notify you by email.

💸 Shipping Rates

🚚 Flat Rate Shipping: Only R99 Nationwide

💥 Free Shipping on All Orders Over R500!

❗Incorrect Addresses

Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📦 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.

📩 Questions?

If you have any questions about your order or shipping status, feel free to contact us.

Refund & Return Policy

Thank you for shopping with us! We want you to love your purchase, but we understand that sometimes things don’t work out. Please review our policy below:

✅ Returns

We accept returns on eligible items within 15 days of delivery.

To be eligible for a return;

The item must be unused and in the same condition that you received it.

Please note: Return shipping costs are the responsibility of the customer unless the item was defective or damaged upon arrival.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at [your email here] with your order number and a photo of the issue.

💰 Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

📩 Start a Return

To initiate a return, please contact us with your order number and reason for return. We’ll provide return instructions within 24–48 hours.

📦 Return Address

Please do not send your purchase back to the manufacturer or any address listed on the packaging. Contact us first to confirm the return location.